FEMA Drive-Thru Disaster Recovery Centers (DRCs) are accessible mobile offices set up in parishes affected by Hurricanes Laura and Delta. They are in convenient spots to allow safe COVID-19 compliant interactions with FEMA staff. Masks or face coverings are required for service. Survivors remain in their cars. A specialist wearing a mask will receive documents through the car window and return them.

Sulphur Drive-Thru DRC (Robert Kaufman/FEMA)

You can visit a DRC to learn more about FEMA disaster and recovery assistance. You may also get help to do the following:

  • Apply for assistance.
    • Learn the status of your FEMA application.
    • Understand any letters you get from FEMA.
    • Find housing and rental assistance information.
    • Get answers to questions or resolve problems.
    • Get referrals to agencies that may offer other assistance.
    • Learn about Small Business Administration (SBA) loan programs.
  • Lake Charles Civic Center Drive-Thru DRC (Robert Kaufman/FEMA)

Lake Charles Civic Center Drive-Thru DRC (Robert Kaufman/FEMA)

No appointments are necessary. Hours of operation are 8 a.m. to 5 p.m. Monday through Friday, 10 a.m. to 3 p.m. Saturday and closed on Sunday.

Here’s a site that can help you find the locations, hours, and services of DRCs near you:


For the latest information on hurricane Laura, visit fema.gov/disaster/4559. Or, for hurricane Delta, visit fema.gov/disaster/4570. Follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.